JOB DESCRIPTION

• Answers phone calls in a pleasant, informed manner for the purpose of providing information and creating a good image of the school
• Manages telephone message system (office hours, inclement weather and other recorded messages) through the Ren-Web School Information System
• Greets all incoming students, families and guests respectfully and professionally
• Assists in all aspects of maintaining a professional front office, including but not limited to, fielding and directing incoming phone calls to the appropriate staff member in a timely, professional manner, filing and copying and faxing of sensitive information.
• Understands, accepts, and abides by the School’s philosophy and mission statement in all his/her school activities.
• Develops a positive, welcoming and caring climate in the Front Office.
• Consistently exhibits high standards of professional conduct.
• Arrives punctually, be prepared for each school day, and maintains regular attendance.
• Provides for children’s personal needs such as attending to those who are sick or hurt; administering medications as prescribed by a physician in accordance with training and authorization
• Requires clerical skills and knowledge of office practices and procedures that involve the operation of standard office equipment such as computer, copier, fax, and associated equipment.
• Assists students and others with routine problems and will refer non-routine items to an Administrator.
• Works with courtesy, tact, and diplomacy in dealing with others, and the ability to work cooperatively as part of a team.
• Able to sit or stand for extended periods of time
• Lifts supplies and materials weighing up to 25 pounds.
• May be assigned to work in Guidance, Student Services, Curriculum, or the general office for the purpose of documenting conferences and conversations.
• Types routine correspondence, memoranda, reports, records, bulletins, orders and other office documents from sources such as rough drafts, notes, and oral instructions and publish via the Ren-Web School Information System.
• Receives, counts, opens, unpacks, dates, stamps, records, sorts and distributes incoming mail, documents, books, materials and supplies following established procedures.
• Sorts and stamps out-going correspondence, addresses envelopes and packages, and prepares printed matter and other material for mailing.
• Enters information or data into computer following procedures and protocols established by the Ren-Web School Information System.
• Monitors Daily attendance through the Ren-Web School Information System and ensure records are kept up to date.
• Able to read, comprehend and apply job-related written material and make decisions in accordance with applicable school system policies and procedures.
• Able to communicate effectively, orally and in writing.
• Able to establish and maintain satisfactory working relationships with other employees, children, and the general public.
• Able to write legibly.
• Able to honor confidential information.

Effectively perform all other duties as assigned by Head of Upper School